Fall 2026

Business Process Improvement

OTM 351 introduces terminology and techniques for managing and improving business processes.

offering recorded3 credits
Recorded instructors · Fall 2026 David Dwight3.8/5

Summary

1 / 6

The course requires significant reading and completion of three major group projects with no exams. Students must participate actively in class discussions to secure full participation credit.

Grade history

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average GPA
letter grades
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Prerequisites

Course map

OTM 300

OTM 351

This is a best-effort interpretation; check the catalog requirements above.

Prerequisite text tree

Professors

Fall 2026
/5Adjusted rating
/5RMP difficulty
captured reviews
About this rating

Raw average: 4.17/5 from 6 quality ratings. The adjusted rating blends this with the UW review average (3.66/5), weighted as 20 additional ratings. Smaller samples stay closer to that average. Each captured review is counted once in the prior; this does not correct who chooses to leave a review.

RMP profile ↗ · All captured review dates; profile matched by name.

David Dwight is helpful and caring, with strong office hour support, though some find the material dull. Reviewers appreciate his discussion-heavy style, but concerns include vague group project instructions and a participation-heavy structure. Grading perceptions vary, with some finding projects graded leniently while others view him as tough.

Recent recorded grades — Spring 2025: 3.71 GPA, 87.9% A/AB (n=33 letter grades); Fall 2025: 3.59 GPA, 78.1% A/AB (n=32 letter grades); Spring 2026: 3.48 GPA, 78.3% A/AB (n=23 letter grades).

Historical instructors & teaching patterns

David Dwight is the current instructor, but all available reviews concern historical instructor Steve Boeder. Reviewers describe Boeder's lectures as outdated, boring, and rambling, with mandatory attendance. While one reviewer found him accessible, most report confusing group projects and a lack of learning value.

DAVID DWIGHT is recorded teaching in Fall 2023, Spring 2024, Fall 2024, Spring 2025, Fall 2025, Spring 2026. Recorded history may be incomplete and does not establish a future schedule.

STEVEN BOEDER is recorded teaching in Fall 2012, Fall 2013, Fall 2014, Fall 2015, Fall 2016, Fall 2017, Fall 2018, Fall 2019, Fall 2020, Fall 2021, Fall 2022. Recorded history may be incomplete and does not establish a future schedule.

Recorded history may be incomplete and does not establish a future schedule.

Calendar & sections

Fall 2026

Schedule loads here as you scroll.

SectionModeEnrolled / capacityWaitlist
LEC 001Classroom Instruction31 / 380

Times are Central. Select a meeting for details; export includes recorded dates for the selected sections. Enrollment reflects scan time.

Meeting source records
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Student experience

the class

David Dwight is a caring and helpful instructor who relies on discussion and group projects rather than exams. Students report mixed experiences regarding the clarity of project instructions and the strictness of participation and grading requirements.

Recent recorded grades — Spring 2025: 3.71 GPA, 87.9% A/AB (n=33 letter grades); Fall 2025: 3.59 GPA, 78.1% A/AB (n=32 letter grades); Spring 2026: 3.48 GPA, 78.3% A/AB (n=23 letter grades).

difficulty & workload

The course requires significant reading and completion of three major group projects with no exams. Students must participate actively in class discussions to secure full participation credit.

Reviewers disagree on grading and project clarity; some find projects vague and grading tough, while others note lenient grading and helpful feedback. The discussion-heavy format is appreciated by some but considered dull by others.

Topics

  • Business process terminology and concepts.
  • Business process improvement techniques.

Skills

  • Managing and improving business processes.

Grades

Latest available · Spring 2026— not enough history to project Fall 2026.

average GPA
A / AB grades
letter grades
Instructor

Grade distribution · % of letter grades

A
AB
B
BC
C
D
F

Grades over time

Through Spring 2026

More grade details Grade mix, volume & source data

Not enough comparable courses for Fall 2026 in UW–Madison.

Sources & history

UW–Madison

Catalog & offerings

Descriptions, prerequisites, and recorded course offerings.

Catalog observation history

Observations at scan time; dates do not imply when a catalog change took effect.

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Selected offering source records
OTM 351 · Fall 2026

Business Process Improvement

Recorded 2026-09-07
Raw records
[
  {
    "run_id": "20260907T155543-ce3781c4",
    "semester": "1272",
    "observed_at": "2026-09-07 15:55:43.033547+00:00",
    "offering_id": "1272:238:003199",
    "course_id": "OTM 351",
    "course_uid": "course_5048414eb96ed25e4799d618",
    "term_id": "1272",
    "source_course_id": "003199",
    "source_subject_id": "238",
    "title": "Business Process Improvement",
    "credits_min": 3,
    "credits_max": 3,
    "typically_offered": "Occasionally"
  }
]
Rate My Professors

Student reviews

Original comments behind the course and instructor summaries.

Read original reviews
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Madgrades

Grade history

Recorded grade distributions by term, section, and instructor.

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Dataset & model

Recorded 2026-09-07

Download the original dataset
Model outputs & technical records
nvidia/Qwen3.6-35B-A3B-NVFP4
LLM outputs across runs
Download part 1
Full model traces

Recorded model configuration, reasoning, and tool conversations.

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Model & dataset provenance
{
  "model": "nvidia/Qwen3.6-35B-A3B-NVFP4",
  "model_revision": "1355db6a052410cfd62085d94b58866fd0f2c3c5",
  "task_version": "14",
  "output_id": "3fce184c33e7df040ba8f4cc7e18ad3f3a0a0cdd2ac7659768a947e4a41a27c1",
  "requirements_status": "valid",
  "dataset_revision": "e243353dcb7d79b7247ced91d69443ef4c2a6349",
  "observed_at": "2026-09-07 15:55:43.033547+00:00"
}