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HEALTHCARE OPERATIONS MANAGEMENT

OTM 753
Course Description

Healthcare delivery systems around the world struggle with three fundamental issues: patient access to care, quality and safety in the care process (including patient and staff satisfaction), and cost of care. These issues will be examined along with selected analysis and improvement approaches that the discipline of Operations Management can offer. Different types of both clinical and non-clinical processes in hospital settings are illustrated.

Prerequisties

Graduate/professional standing or declared in graduate Business Exchange program

Satisfies

This course does not satisfy any prerequisites.

Credits

2 to 3

Offered

Spring

Grade Point Average
3.67

1.23% from Historical

Completion Rate
100%

1.43% from Historical

A Rate
44.44%

-11.53% from Historical

Class Size
18

-7.04% from Historical

Instructors (2025 Fall)

Sorted by ratings from Rate My Professors

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